1. Infrastructure Safeguards
- Hosted on ISO 27001-certified cloud providers with dedicated virtual private clouds, network isolation, and least-privilege access.
- All data is encrypted using TLS 1.3 in transit and AES-256 at rest, managed through hardened key management services.
- Continuous monitoring, anomaly detection, and 24/7 alerting ensure we can rapidly identify and mitigate potential threats.
2. Application Security
- Secure development lifecycle, including static analysis, dependency scanning, and peer reviews for every release.
- Role-based access controls, audit logging, and fine-grained activity trails give teams visibility over changes and approvals.
- Single sign-on, enforced multi-factor authentication, and device fingerprinting help prevent account compromise.
3. Governance & Compliance
- Policies aligned with SOC 2 Type II and GDPR requirements. Independent auditors review our controls annually.
- Vendor diligence for every integration, including risk scoring, contractual safeguards, and continuous watchlists.
- Regional hosting options and data residency controls for customers operating under stricter regulatory frameworks.
4. Business Continuity
Redundant infrastructure across availability zones, daily encrypted backups, and disaster recovery playbooks keep your workspace available. Our incident response programme is tested quarterly and reviewed by leadership after every drill.
5. Shared Responsibility
Ralumo secures the platform, but customers control their data access policies. We provide granular permissions, session controls, and audit logs so you can enforce internal policies and meet regulatory obligations.
6. Report a Vulnerability
If you discover a potential vulnerability, email security@ralumo.xyz with details. We respond within 24 hours, work with you to reproduce the issue, and credit verified reports in our hall of fame.