Privacy Policy

Ralumo (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the “Services”).

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, and other contact details you provide when you register for an account.
• Financial Information: Transaction history, account balances, and other financial data you connect to our Services. This data is encrypted and handled securely.
• Usage Data: Information about how you interact with our Services, such as features used and time spent in the app.
• Device Information: Device type, operating system, and other technical information to help us provide and improve our Services.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services.
• Personalize your experience and deliver tailored content.
• Communicate with you, including sending important updates and promotional materials.
• Improve our Services and develop new features.
• Ensure the security of our platform and prevent fraud.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with third-party service providers for purposes such as:

• Payment processing.
• Data analysis and storage.
• Customer support.

We may also disclose your information if required by law or to protect our rights.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in a secure environment and is encrypted both in transit and at rest.

Data Retention and Deletion

We retain your personal information for as long as your account is active or as needed to provide you with our Services. You can request the deletion of your account and associated data at any time by contacting us at privacy@ralumo.app.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate information.
• Request the deletion of your personal information.
• Opt-out of certain data collection and marketing communications.

Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Ralumo.com.
privacy@ralumo.app